We do, however, accept returns in the unlikely event there has been an error or omission in the description and an item has a significant unlisted defect or is not as described. This does not include overall minor signs of wear. Please note, our items are vintage, not new, which means second hand. Small signs of wear are to be expected. Items listed as ‘brand new’ are the only items that are new, not second hand. Each item has a rating 1-10. An item with a 10/10 rating is conditionally like new and perfect vintage condition. An item with a 1/10 rating is conditionally fragile and needs repair.
Before any action to return an order, you must contact SECONDOCEANARY for approval of the return within 48 hours of receiving the product. Items will not be accepted for return without an approval.
Domestic returns must be received within 7 days of the return’s approval and international returns must be received within 14 days. Returns are processed within 48 hours of receipt. Items must not be worn or used by the customer. Returned items that do not meet our return policies may be refused and returned to you at your cost.